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Frequently asked questions

Welcome to the Frequently Asked Questions (FAQ) section. Here, we have compiled a list of common questions and answers to help you get started and troubleshoot any issues you may encounter. If you have a question that is not addressed here, please feel free to reach out to our support team for further assistance.

Q: The control remains blank and unresponsive. Why?

A: There are a few possible causes:

  • TMS FNC WX Pack controls use an embedded web browser that needs to initialize. If you interact with the control's properties and methods before the browser finishes initializing, it can cause the process to stop, resulting in a blank control. Use the OnInitialized event to ensure the browser has completed initialization before interacting with the control programmatically.
  • Some of the controls (or their certain features) require an active internet connection. Please consult the reference page of the control you are working with for information.

Q: After adding a TMS FNC WX Pack control to an Android application, it remains blank or won't load past the logo screen. What happened?

A: Make sure to add the necessary JAR files to your application. See the steps for that in our support center topic.